1. Cancellation Request

All cancellation requests must be submitted in writing via email to info@snoozeatmyspace.com. Cancellation requests shall only be deemed valid upon written acknowledgment by SAMS Snooze At My Space.

2. Eligibility for Refund

• Cancellations made 48 (forty-eight) hours or more prior to the scheduled check-in time shall be eligible for a refund of 50% (fifty percent) of the total booking amount.
• Cancellations made within 48 (forty-eight) hours of the scheduled check-in time shall be strictly non-refundable, and no cancellation or refund requests shall be entertained.

3. Non-Refundable Charges

All service fees, transaction charges, convenience fees, taxes, and any other charges levied at the time of booking are non-refundable under all circumstances.

4. No-Show Policy

In the event of a no-show (failure to check in at the scheduled time without prior approved cancellation), the entire booking amount shall be forfeited, and no refund shall be applicable.

5. Refund Processing & Discretion

All eligible refunds are subject to verification, internal review, and sole discretion of SAMS Snooze At My Space. The company reserves the absolute right to accept or reject any refund request in accordance with its policies and operational considerations.

6. Third-Party / Principal Services

Where bookings involve third-party service providers (“Principal”), cancellation and refund shall also be governed by the respective Principal’s terms and conditions. SAMS Snooze At My Space reserves the right to deduct applicable charges, fees, or penalties imposed by such Principals.

7. Right to Amend

SAMS Snooze At My Space reserves the right to modify, amend, or update this Cancellation Policy at any time without prior notice. The applicable policy shall be the one in effect at the time of booking.